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The PagerDuty integration creates incidents in PagerDuty using the Events API v2 when an alert fires, and resolves them automatically when the alert clears.

Configuration

FieldRequiredDescription
LabelYesA display name for this integration, visible in the integrations table
Integration KeyYesPagerDuty Events API v2 integration key
SeverityNoIncident severity: critical, error, warning, or info (defaults to critical)
ComponentNoLogical component that is the source of the alert (e.g., model-deployment)
GroupNoLogical grouping of components (e.g., production)
ClassNoType of event (e.g., latency, errors, gpu-utilization)

Obtain an integration key

1

Open your PagerDuty service

In PagerDuty, go to Services and select the service you want to receive alerts for, or create a new one.
2

Add an integration

Click the Integrations tab → Add an integration.
3

Select Events API v2

Search for Events API v2 and click Add.
4

Copy the integration key

Copy the Integration Key shown on the integrations list.

Add to a contact point

1

Open or create a contact point

Go to AlertingContact Points and open an existing contact point or create a new one.
2

Add a PagerDuty integration

Click Add Integration and select PagerDuty from the Integration dropdown.
3

Fill in the fields

Enter a Label and paste the Integration Key. Optionally set the Severity, Component, Group, and Class to provide context for the PagerDuty incident.PagerDuty integration form
4

Save

Review the configurations and click Save.