Credits
Credits represent the balance available in your account to pay for platform usage. When you run workloads such as deployments, training, or compilation, the corresponding cost is deducted from your available credits.Credit System
- 1 Credit = $1 (US Dollar)
Free Credits
New organisations may receive free credits worth $5 that can be used to explore the platform and run workloads before adding paid credits. Free credits are automatically applied to your account and are consumed in the same way as purchased credits.Adding Credits
You can add credits to your account through the Payments section. Credits are added immediately after a successful payment and become available for usage across platform services.
Invoices
Invoices provide a detailed breakdown of charges for your organisation’s usage during a billing cycle. Each invoice includes:- Invoice ID
- Billing period
- Usage details
- Total amount charged
- Applicable taxes
- Payment status
Invoice Format
Invoices are generated with a structured summary of:- Usage across services
- Pricing applied
- Total payable amount
- Tax components (if applicable)
Billing Models
Simplismart supports both prepaid and postpaid billing models.- Prepaid
- Postpaid
In a prepaid billing model, usage charges are deducted from the credits available in your account.
- Credits must be added in advance.
- Charges are deducted in real-time based on usage.
- Deployments and workloads continue as long as sufficient credits are available.
Payments
The Payments section allows organisations to add credits and manage billing payments.Please ensure you have added your billing address before adding new credits to the platform. You can update your billing address in the
Organisation tab.For Prepaid
Credits can be added using the following payment methods:- Credit Card: Payments can be made using supported credit cards. Once the payment is successful, credits are automatically added to the account.
- UPI: UPI payments are supported for adding credits. After the transaction is completed, the credits are reflected in your balance.
- Netbanking: You can also add credits using netbanking through supported banking partners.
For Postpaid
For postpaid accounts, payments are made against generated invoices at the end of the billing cycle. Your organisation will receive invoice details along with the payment instructions.Taxation
Applicable taxes are calculated and added to invoices based on the billing country and regulatory requirements. Tax details are included in the invoice breakdown.Low Balance Issues
What is Low Balance?
A low balance state occurs when the available credits in your account fall below the amount required to run active workloads.What are the Consequences?
If the balance becomes too low, the platform may not be able to continue running certain workloads. Potential consequences include:- New deployments may fail to start.
- Existing deployments may stop.
- Training or compilation tasks may not run.
What to Do When Low Balance?
Once credits are available, workloads can resume normally.